Author: Tom Zander 2017-06-19 16:38:55
Published on: 2017-06-19T16:38:55+00:00
During a discussion about the usability of a product on June 19, 2017, Jonas Schnelli was reminded that personal behavior doesn't always align with user behavior. To support his point, he provided links to UX guidelines which state "You are not your user." Tom Zander chimed in, suggesting that actual numbers and research should be used instead of personal experience and behavior when making decisions about usability. He warned against falling into the trap of assuming that personal experiences and behaviors mirror those of users.
Updated on: 2023-06-12T01:32:45.231262+00:00